General Store Policy
Thank you for shopping with Coochie Crack Crew. Please review the following policies before placing your order.
All Sales Are Final
Due to the nature of our products, all sales are final. We do not offer refunds, exchanges, or returns.
Please ensure that you have selected the correct item(s), quantity, and shipping information before completing checkout.
Order Accuracy
Once an order is placed, we are unable to modify, edit, or cancel orders. It is the customer's responsibility to carefully review their order prior to completing their purchase.
Processing & Shipping Time
All products are handcrafted and prepared with care.
Please allow 7–21 business days for order processing and shipping unless Rush Shipping is selected at checkout.
Business days do not include weekends or holidays.
Rush Shipping
Customers who need their order sooner may select Rush Shipping at checkout. This option prioritizes your order for faster processing.
Additional Notes
Shipping timelines may vary during high order volume or product restocks.
Customers will receive tracking information once the order has shipped.
By placing an order with Coochie Crack Crew, you agree to these policies.
Here are additional policies tailored for a Squarespace store for Coochie Crack Crew. These will help protect your business from disputes, chargebacks, and order confusion.
Incorrect Address Policy
Customers are responsible for providing the correct shipping address at checkout.
If an incorrect or incomplete address is entered and the order has already been processed or shipped, Coochie Crack Crew is not responsible for lost, delayed, or misdelivered packages.
If a package is returned to us due to an incorrect address, the customer will be responsible for paying a new shipping fee before the order can be resent.
Orders cannot be edited once they have been placed, so please review your information carefully before checking out.
Local Pickup Policy
Select items may be available for local pickup.
Customers who select the local pickup option will receive an email with the pickup date, time, and location details.
Please note:
Pickup times are strict and must be honored.
If you miss the scheduled pickup time, you may need to wait until the next scheduled pickup date.
We are not responsible for missed pickups due to late arrival.
If you are unable to attend the scheduled pickup, please contact us before the pickup date to discuss possible arrangements.
Chargeback & Fraud Protection Policy
By completing a purchase on the Coochie Crack Crew website, you agree to our no refund, no return, and no exchange policy.
Customers agree not to initiate fraudulent chargebacks for products that have already been processed or delivered.
If a chargeback is filed for a valid order, we reserve the right to submit all order documentation, shipping confirmation, tracking information, and customer communications to dispute the claim.
Accounts found to be filing false or abusive chargebacks may be restricted from future purchases.
Product Disclaimer
Our products are handcrafted wellness and hygiene products.
They are not intended to diagnose, treat, cure, or prevent any disease and should not replace advice from a licensed medical professional.
If irritation occurs, discontinue use immediately.
Customers with allergies, sensitivities, or medical conditions should review ingredients carefully before use.